Help and FAQ
Short answers to what people ask most often before ordering Nextcloud.
Frequently asked
If something is missing here, write to us.
Will my data really stay in Europe?
Yes. Your Nextcloud runs on our infrastructure located in Europe, in full GDPR compliance. Data is not transferred outside the EU.
Do I need to know server administration?
No. The service is fully managed — updates, backups and security are on us. You just use it.
Can I change plan or expand storage later?
Yes. Both the plan and the storage size can be scaled up or down as needed, without downtime.
How quickly is the service ready?
After picking a plan and paying we provision the dedicated server under your subdomain within a couple of minutes.
What if I just need file storage?
If you don't need the full platform (calendar, contacts, office, server panel), and just want secure disk billed per TB — a better fit is